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PRIVACY POLICY

At FortunaCarmats, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you visit or shop at fortunacarmats.com.

By accessing or using our website, you agree to this Privacy Policy and our Terms and Conditions. If you do not agree, please do not use our website.

1. Information We Collect

We collect personal information when you:

Place an order

Subscribe to our newsletter

Create an account

Contact customer support

Participate in surveys, contests, or promotions

The information may include:

Name, email address, shipping/billing address

Phone number, payment details (encrypted and processed securely)

Purchase history and preferences

Information you provide about others (e.g., gift recipients)

Data from third-party sources to enhance your profile and communication

2. How We Use Your Information

We use your personal information to:

Fulfill and manage your orders

Provide customer support

Send promotional materials and updates

Improve our services, website functionality, and user experience

Detect and prevent fraud or unauthorized transactions

Conduct analytics and business operations

We do not sell, rent, or trade your personal information to third parties.

3. Sharing of Your Information

We may share your information with trusted third parties to:

Fulfill orders and process payments

Deliver marketing communications on our behalf

Conduct research, analytics, or customer service support

Comply with legal obligations or law enforcement requests

We may also share information in the event of a business transfer, such as a merger or acquisition.

4. Use of Cookies and Similar Technologies

We use cookies and similar technologies to:

Remember your preferences and login status

Track usage patterns and website performance

Personalize content and offers

You may disable cookies through your browser settings, but some website features may not function properly.

5. Third-Party Services and Advertising

Our website may contain links to external sites or third-party advertisements. These third parties may collect data using cookies, pixel tags, or similar technologies. We do not control their privacy practices and encourage you to review their privacy policies.

For information on opting out of certain ad services, visit:

Google Ads

Network Advertising Initiative

6. Data Security

We implement reasonable safeguards to protect your data. However, no method of transmission over the internet is 100% secure. You transmit personal information at your own risk.

7. Your Rights and Choices

You have the right to:

Access or update your personal data

Request deletion of your information

Opt out of marketing communications

Withdraw consent for data processing

To exercise these rights, contact us at team@fortunacarmats.com.

8. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If we discover that a child has submitted personal data, we will promptly delete it.

9. International Users

By using our website, you consent to the transfer and processing of your information in the United States and other countries where our servers or third-party providers are located.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Your continued use of our site indicates acceptance of these changes.

11. Contact Us

For questions or concerns about this Privacy Policy, please email us at:
team@fortunacarmats.com